Terms of service

Welcome to Al Ain Optical Company. By accessing our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

By using our website, you confirm that:

You are at least 18 years old or using the site under parental supervision.

The information you provide is accurate and complete.

You will not use our products for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone at any time

2. Products & Pricing

We specialize in contact lenses and optical products.

All prices are listed in PKR (Pakistani Rupees).

Prices may change without prior notice.

We reserve the right to discontinue any product at any time.

We make every effort to display product colors and details accurately, but slight variations may occur due to screen differences.

3. Orders & Payment

We accept the following payment methods:

Bank Transfer (e.g., Meezan Bank)

Easypaisa

Orders will only be processed after full payment confirmation.

If payment is not received within the specified time, we reserve the right to cancel the order.

4. Shipping & Delivery

Orders are processed after payment verification.

Delivery times may vary depending on your location within Pakistan.

We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Exchanges

Due to hygiene and safety reasons, contact lenses are generally non-returnable and non-exchangeable once opened.

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with photo proof.

6. Medical Disclaimer

Contact lenses are medical devices. Customers are advised to:

Use lenses according to professional guidelines.

Consult an eye specialist before use if unsure.

Follow proper hygiene and care instructions.

We are not responsible for misuse or improper handling of products.

7. Limitation of Liability

Al Ain Optical Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Intellectual Property

All website content including logos, images, text, and product descriptions are the property of Al Ain Optical Company and may not be used without permission.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page.

10. Contact Information

For any questions regarding these Terms, please contact:

Al Ain Optical Company

📲 WhatsApp: 03351047020

📧 Email: alainopticalco.com@gmail.com